The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Tile blanks are Italian terra-cotta and 1/4 inch thick. These tiles are highly durable and can be used in any application.
Yes! Contact me and I will send over my current catalog of glaze colors.
It depends on the amount ordered and how quickly you need them.
Anywhere from 2-4 weeks.
Yes, each glaze if tested for pool safe application. If a specific color you have chosen is not deemed pool safe I will let you know immediately.
Yes, the tiles are made up of a dense terra-cotta clay and are extremely hardy in all conditions, indoor or out.
